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Returns Policy

  • If a CORRECT COMPLETE VIN number is not submitted with your order, We can not be held responsible for incorrect ordered parts. We make every attempt to verify correct parts by VIN using the Honda Parts Catalog in our Dealership before shipping to you.
  • SPECIAL TOOLS ARE NOT RETURNABLE
  • SEAT BELTS and other "Controlled Orders" are NOT returnable
  • Wire Harness assemblies are NOT returnable
  • The invoice ORDER number will need to be included with the return.
  • There is a 15% restocking fee charged against all returned parts.
  • Parts must be re-saleable as a NEW PART and in the ORIGINAL HONDA PACKAGING with Red/White Honda labels intact or no refunds will be given.   NO EXCEPTIONS!
  • We cannot take back used parts.
  • We cannot take back installed or tried parts.
  • Electrical parts are not returnable.
  • We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
  • Disputes and or Return request must be within 30 days of payment.
  • If parts are defective please notify us within 15 days of receipt to inquire about a parts warranty replacement.
  • Parts returned without the intact Honda Part number label or without packaging will NOT be credited.

Core Charges

If you purchased a part that has a core charge assessed by American Honda, The charge will be added to the cost of your part and will only be refunded if the old "CORE" part is returned to us within 30 days of the original ship date, and is an original Honda part. PLEASE be aware that parts purchased from other aftermarket sources (NAPA, Pep Boys, Rock Auto, AUTOZONE, O'Reilly etc.)  may not be original Honda parts and are not allowed to be returned to American Honda for core credit. Please include your invoice order number with your return. All return shipping charges are YOUR RESPONSIBILITY. 

Cancellation Policy

  • An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
  • If the cancelled part was special ordered from the manufacturer a return fee of 15% may apply.